Caroline joined Pragma in 2016 as a Senior Analyst working in the Retail Strategy and Consumer division. She has a varied experience in the retail industry and has held positions at John Lewis and Debenhams.
Caroline graduated with an upper second class BSc (Hons) in Business Management from the University of Warwick. Having completed a retail management internship at John Lewis, Caroline moved to Debenhams to work in the Strategy and Insight team. Here she undertook various projects to identify growth opportunities and support senior management decision making. An interest in ecommerce and multi-channel retailing lead to a role in the Customer Experience team, where she developed and implemented initiatives to improve the customer proposition and user experience.
In her free time Caroline enjoys hiking, baking and sewing and is currently in the midst of making cushions for her new home.